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Member Benefit: CST, Collection Agency with Discounted Rates

CST has been the approved collection agency for ANCA since 1987. CST is a full-service commercial collection agency with more than 85 years experience in the personal handling of accounts in the US and worldwide.

CST is a founding member of the Commercial Collection Agency Association (CCAA) of the Commercial Law League of America (CLLA). In fact, CST holds the #2 Certificate of Compliance. We are also a member of the International Association of Commercial Collectors (IACC). CST is licensed and bonded in all U.S. States, where a commercial collection agency license is required.

Experience: CST adjustors average more than 15 years experience in commercial collections, most of it with CST. They know what it takes to collect money from reluctant debtors.

Discount rates without discount service! As a member of ANCA, you receive a discount of 20-25% off our regular rates for preliminary collection service. Standard rates of 25% apply for accounts that are sent to attorneys. Court costs and suit fees also apply, if litigation is authorized.

ANCA Fee Schedule
First $2,000.00..................20%
Excess of $2,000..............15%
$200 to $500...............$100.00
$50.00 to $200.00.............50%

CST's Vast Debtor Index has roughly half a million company names. This is important to you because debtors often order from companies that belong to the same Association. If you are having trouble with a certain company, it is possible CST has already had experience with them on behalf of another ANCA member. CST clients have access to the debtor database through the secure section of CST’s website:

Free Demand Service: By choosing this service, you place the account with us and your customer receives notice that CST is involved. If you receive payment within 10 days, there is no charge! If free demand expires and payment has not been received, an adjustor immediately begins collection procedures. This is an extremely successful program that works to reduce your overall collection expense and also helps determine whether a past-due account is merely a slow-pay situation or a true collection problem.

Custom claim placement/free demand forms can be obtained through CST’s website, and can include your company logo and the ANCA logo, if you desire. You can either print the form and mail it to your past-due customer, or save it to be sent as an e-mail attachment.

Coverage area: CST has sales representatives in or near every major U.S. city. They are available to meet with you to discuss credit and collection concerns, and can also meet with your customer face-to-face to arrange payment on past due balances, where warranted.

Experian Credit Reports: Having a hard time deciding whether or not to sell to a customer? CST offers credit reports on businesses and individuals through Experian at a surprisingly low cost. There are no minimum purchases and no contracts to sign. You "pay as you go," with no commitments.

If you would like to work with CST, please email or call 800-626-5873.